(Zee Media Corporation Limited) (ZMCL, We, Us) values the trust placed in us by our users and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.

This Privacy Policy governs the use of Personal Information shared (as defined below) with or collected by ZMCL from the users or subscribers.

Unless indicated otherwise, this privacy policy applies to ZMCL’s website as well as any related websites or other online properties owned or controlled by ZMCL (together with the Websites and Apps, the Platforms). Services mean to include all the content, information, and related made available to you "as is" from our Platforms.

All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.

This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the ZMCL website you are using.

'Personal Information' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

By using our website(s) (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations.

We may collect two types of information from you:

When you register for an account or use our services, we may ask you to provide certain personal details, including but not limited to:

• First and Last Name
• Email Address
• Phone Number
• Postal Address
• Date of Birth
• Payment Information (for purchases/subscriptions)

When you interact with our website or services, we may automatically collect the following information:

• IP Address
• Browser type and version
• Device Information (e.g., device type, operating system)
• Usage data, including pages viewed, links clicked, and interaction with advertisements
• Geo-location data (if applicable, based on IP address)
• Cookies and similar tracking technologies to enhance your user experience (you can manage cookies through your browser settings).

If you choose to link or log in via third-party services (such as Google, Facebook, or Twitter), we may receive information from those services, including your registration and profile data.

We will only collect and process your personal data when we have a lawful basis to do so. The lawful bases for processing your personal data include:

• Explicit Consent: Where we have obtained your clear consent to process your personal data for specific purposes.
• Legitimate Interests: Where processing is necessary for us to carry out our legitimate interests, such as providing customer support, processing your data for premium services, or fulfilling our contractual obligations.

We use the information we collect for the following purposes:

• To process your registration, manage your orders, handle payments, and communicate with you.
• To prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms.
• To send you updates and information about our services.
• To assist you with operational requests, such as password resets or service inquiries.
• To notify you about any changes to our terms of service or policies.
• To enable your participation in interactive features available through our services.
• To carry out our obligations arising from contracts we have entered into with you, including billing, chargebacks, and collections.
• To send you promotional offers or details about third-party services. You can opt out via your account settings or at the time of data collection.

At times, ZMCL’s website may share certain personal information with strategic partners who work with us to provide services or assist with marketing efforts. We only share your personal information with our partners to provide or improve our services and marketing efforts. Please be assured that your personal information shall not be disclosed to any third parties for their own marketing purposes.

We do not share your personal information with third-party companies, organizations, or individuals outside of ZMCL except in the following cases:

• Promotional offers: With your consent, for sending newsletters, promotions, or special offers.
• Business Transfers: With affiliates or service providers for support services like payments or customer support. All such sharing follows our privacy policy with security safeguards.
• Legal Compliance: When required by law or to respond to legal processes like subpoenas or court orders.
• Business Transactions: In case of mergers, acquisitions, or asset transfers, we ensure continued protection of your data.

You have control over the collection, use, and sharing of your personal information. In accordance with applicable law, your choices include:

• Managing your Information: Update your personal details in your account settings. For third-party logins, adjust permissions accordingly.
• Rectifying Inaccurate Information: Email us if any of your personal data is incorrect or incomplete.
• Data Retention and Erasure: Request account closure and data deletion. Note: some data may be retained for legal or fraud prevention purposes.
• Withdrawing Consent: Email us to revoke consent. We will verify your identity before proceeding.
• Objection to Direct Marketing: Opt out by emailing us.
• Complaints: Contact our Data Protection Officer or appropriate authority with your concerns.

We will notify you when personal information collection is mandatory. Some services may not be available if you choose not to provide such data.

ZMCL’s website is not intentionally designed for or directed at persons less than 16 years of age. ZMCL does not knowingly collect or permit personal information from such individuals. If aware of any such collection, ZMCL will take steps to delete the data and notify the parent or guardian.

We consider it the responsibility of parents to monitor their children’s use of our services. Should a parent believe a minor has submitted data without consent, please contact us to remove it.

We operate globally and may transfer your personal information to ZMCL affiliates or trusted third parties worldwide. We implement safeguards like standard contractual clauses for transfers from the European Union.

We employ administrative, technical, and physical security measures to protect your personal data. These include firewalls, encryption, and access controls. If you suspect any misuse or compromise of your account, contact our support team immediately.

This Privacy Policy may change from time to time. We reserve the right to revise terms to comply with laws. You are responsible for reviewing updates. Continued use of our services after changes affirms your agreement.

• Support

  If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at response@zeemedia.com.

• Data Controller Officer

  If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please contact us at response@zeemedia.com.